1. WHY DID I NOT RECEIVE MY LICENSE CODE AFTER CHECKING OUT THE ORDER?
Generally, you will receive an email with the license code within 1 hour. If you could not find it in the mailbox and spam folder, kindly contact us via email (support@goooch.com ) attaching the payment receipt, we will reply to you ASAP.
2. CAN I GET A FREE TRIAL OF YOUR PRODUCTS BEFORE PURCHASE?
Yes, we provide a free-download version (partial functions) for our application. If you want to experience all the features, we recommend you buy the full version.
3. WHAT IF I PURCHASED THE WRONG PRODUCT?
Please contact with Goooch customer service, we will help you change the license code into the correct software that you need.
4. WHAT IS YOUR UPGRADE POLICY?
Goooch provides free lifetime updates to our registered customers. If you are required to input a new registration code when the products get upgraded, you may contact our Goooch Team and attach your order information for a quick answer.
5. What are the available subscription plans for GPS JOYSTICK?
GPS JOYSTICK offers a variety of license options, including monthly, quarterly, yearly, and annual plans. Each license allows usage on one computer and up to five mobile devices.
6. WHAT PAYMENT METHODS ARE ACCEPTED FOR MY PURCHASE?
We accept major mainstream payment methods. You can choose one at your convenience. When you encounter difficulties in payment, try to change the method, and contact us via email.